Wristband Registration
DO NOT TRY ON YOUR WRISTBAND BEFORE THE EVENT.
Once it is tightened, it cannot be loosened. Please put it in a safe location before the event, and only put it on when you are on your way to the grounds. If your wristband has been cut or tampered with upon entry to the festival, it will be VOID.
Country Boom is a cashless event that uses RFID wristbands linked to your credit card to allow you to purchase food and drinks quickly and efficiently. Link your credit card to your wristband by following the steps below:
- Step 1: Find the wristband code (UID) on the back of the wristband plate
- Step 2: Scan the QR code below, follow the link, and create a secure account quickly via Social Connect or Email.
- Step 3: Click Register
- Step 4: Enter the wristband code UID, your Name and contact information, your Bank Card information, and (optionally) create a PIN code to protect your purchases.
- Step 5: Complete the registration. *****You can link multiple wristbands to your wallet account using the same or a different bank card.
WHAT HAPPENS IF I LOSE MY WRISTBAND OR CHIP?
If you set up a PIN code, there is nothing to worry about, but if you’re concerned, come to our Guest Services area, and we will help you block that wristband so that anyone who finds it can’t use it.
WHAT IF I WANT TO PAY WITH CASH?
No problem - you do not need a bank card. Simply visit us onsite at the festival wherever you see a “Cashless Top-Up” sign, and with the support of a cashier, you can pre-load cash onto your wristband. Load as much as you want onto the wristband, then return it at the end of the festival, Sunday between 8am and noon, to get refunded for what you don’t use.
IS MY CARD INFORMATION SAFE?
You’re protected! Credit card payments via RFID wristbands are PCI-compliant. Your sensitive information is not stored on the wristband itself. It “lives” in a PCI-compliant vault operated by our payment processor, which means it’s not directly accessible to the festival or Billfold.
I'VE LINKED MY CREDIT CARD, BUT I FORGOT TO OPT-IN FOR EMAIL RECEIPTS, AND/OR I TYPED THE WRONG EMAIL ADDRESS.
That’s alright! Simply visit Guest Services and re-register your credit card. Remember to opt-in for email receipts and check your spelling.
HOW DOES TIPPING WORK WITH THIS SYSTEM?
Like any other point-of-sale system, you'll select your tip amount on the check-out screen before confirming the transaction. Tips are completely customizable and optional.
CAN I USE MY CREDIT OR DEBIT CARD TO LOAD MONEY ONTO MY WRISTBAND?
Credit and debit cards can be used only to link your RFID wristband for purchases made throughout the festival. Linking a bank card to the wristband is a direct link, and you will pay as you go. No specific amount is uploaded, and you will only be charged when you make a purchase.
DO I HAVE TO ACTIVATE MY WRISTBAND BEFORE ARRIVING?
Pre-Event Activation is HIGHLY RECOMMENDED. You can activate your wristband onsite, but to avoid long lines, we recommend activating and linking your bank cards online before arrival.
CAN I LINK THE SAME CARD TO MORE THAN ONE WRISTBAND?
Yes! Once you’ve completed the initial cashless registration process with your first wristband, you can link the same bank card to multiple wristbands by adding additional wristbands.
IS MY CREDIT CARD INFORMATION ON MY WRISTBAND?
No credit card data is stored on-site or locally on the wristband. All data is stored off-site in a PCI-compliant vault.
HOW MUCH MONEY SHOULD I LOAD ON MY WRISTBAND?
When linking a bank card to the wristband, it is a direct link, and you pay as you go. No specific amount is uploaded; you will only be charged when you purchase.
DOES MY PIN CODE HAVE TO MATCH THE PIN CODE FOR MY CREDIT/DEBIT CARD?
No. The pin code can be any unique set of four digits. It does not have to be the same pin as your debit/credit card. We suggest using the last four digits of your phone number.
WHAT IF I FORGET THE PIN CODE I CHOSE?
If you forget your pin code, you can repeat the activation process, overriding the previous pin selection. You can do this on your mobile phone via the Billfold Wallet or at any cashless registration stand onsite at the festival.
WHAT IF I NEED TO SWITCH THE DEBIT/CREDIT CARD LINKED TO MY WRISTBAND?
You can change your debit/credit card anytime by logging into your account and updating your debit/credit card details. You can visit Guest Services for additional support or any questions when on-site.
DO I STILL NEED TO CARRY MY ID WITH ME?
If you plan to buy alcohol at the bars, having a valid government-issued photo ID with you is required.
HOW LONG DOES MY WRISTBAND STAY ACTIVE?
Wristbands are only active for the event and cannot be used in any other event or location.